Privacy & Security

Arai66 Privacy Policy — Your Personal Data Protection

Arai66 is fully committed to protecting the privacy and security of every member's personal data. This document clearly outlines how we collect, use, store, and protect your information.

Last Updated: 1 January 2026
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Your Data, Your Control

The Six Data Protection Principles of arai66

The arai66 privacy policy is built on six core principles that ensure every piece of your data is handled with full responsibility and transparency.

End-to-End Encryption

All data transmitted between your device and arai66 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

No Data Sales

Arai66 never sells, rents, or exchanges member personal data to third parties for marketing or commercial purposes without your explicit consent.

Full Control Is Yours

You have the right to access, correct, or request deletion of your personal data at any time. The arai66 team will process your request within a reasonable timeframe.

Secure Data Storage

All personal data is stored on protected servers with strict access controls. Only authorised personnel are permitted to access sensitive member information.

Legal Compliance

Arai66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations, ensuring your rights are always upheld.

Policy Change Notice

Any material changes to this Privacy Policy will be communicated to members via an in-platform notice or registered email before the changes take effect.

What Data Does arai66 Collect?

Arai66 only collects data that is strictly necessary to provide you with a safe, seamless, and responsible service.

Identity Information
  • Full name
  • Date of Birth
  • Identity card number
  • Gender
  • Nationality
Contact Information
  • Email Address
  • Phone number
  • Residential Address
  • Platform username
Financial Information
  • Bank account number
  • Bank / e-wallet name
  • Deposit records
  • Withdrawal records
  • Transaction History
Usage Data
  • Game activity logs
  • IP Address
  • Device & Browser Type
  • Cookie & Session Data
  • Access time & duration
This Privacy Policy outlines arai66's commitment to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using the arai66 platform, you agree to the data collection and usage practices described in this document.

1. Introduction

Arai66 ("we", "our platform") values the privacy of every member and visitor who uses the platform arai66.app. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly.

This Privacy Policy is designed to give you a clear and transparent understanding of how your personal data is handled — from the moment you register through every transaction and gaming session you conduct on our platform. We believe transparency is the foundation of trust, which is why we explain every aspect of our data practices as clearly as possible.

If at any time you have questions or concerns about your data privacy at arai66, do not hesitate to reach out to our team. We are ready to assist and provide further clarification.

2. Information Collected

Arai66 collects two main categories of information: information you provide directly to us, and information collected automatically when you use the platform.

Information You Provide Directly

This includes all information you provide during the registration process, identity verification (KYC), withdrawal requests, or when contacting our support team. Examples include your full name, national ID number, email address, phone number, and your bank account or e-wallet details.

Automatically Collected Information

When you access the arai66 platform, our systems automatically record certain technical information such as your IP address, device and browser type, pages visited, session time and duration, and cookie data. This information is used solely for security purposes, platform performance analysis, and improving the user experience.

arai66 only collects information that is genuinely necessary to deliver our services and maintain platform security. We do not collect excessive or irrelevant data beyond what is required for platform operations.

3. How We Use Your Data

The personal data we collect is used for the following clearly stated purposes:

  • Account management: Create, verify, and securely maintain your member account.
  • Transaction processing: Process deposits, withdrawals, and all financial transactions in your account.
  • Identity verification (KYC): Meet legal compliance requirements that mandate member identity verification.
  • Fraud prevention: Detect and prevent fraudulent activity, money laundering, and unauthorised access.
  • Customer Support: Enable our support team to handle your enquiries and complaints effectively.
  • Service communications: Send important notices relating to your account, transactions, and policy updates.
  • Marketing (with consent): Send promotional information and special offers where you have given consent to receive them.
  • Platform improvements: Analyse usage patterns to improve performance and user experience at arai66.

4. Information Sharing

Arai66 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in certain limited situations, we may share your information with the following parties:

  • Payment service providers: Parties such as banks and e-wallet providers involved in processing your transactions.
  • Technology service providers: Companies that assist us with server hosting, analytics, and technical support — bound by strict confidentiality agreements.
  • Legal authorities: Government agencies or law enforcement bodies when required to do so under applicable Malaysian law.
  • Auditors and professional advisors: Parties involved in platform compliance auditing, bound by professional confidentiality obligations.

In all instances of data sharing, we ensure that receiving parties are bound by strict data protection agreements and use your information only for the specified purposes.

arai66 never shares your sensitive personal information — such as passwords, full identification numbers, or bank account details — with any party other than what is required for legitimate transaction processing.

5. Cookies & Tracking Technologies

Arai66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Save your preferences such as language, display settings, and game choices to personalise your experience.
  • Analytics Cookies: Help us understand how users interact with the platform so we can make meaningful improvements.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the arai66 platform.

6. Data Security

The security of your personal data is arai66's highest priority. We implement multiple layers of technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or loss.

  • 256-bit SSL encryption for all data communications between your browser and our servers.
  • Passwords are stored using strong cryptographic hashing algorithms — your password is never stored in plain text.
  • 24/7 security monitoring system to detect and respond to threats immediately.
  • Strict role-based access controls — only staff with specific authorization may access sensitive member data.
  • Regular data backups and tested disaster recovery procedures.
  • Regular security assessments and independent penetration testing conducted by third parties.
While arai66 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play a role in keeping your account safe by using a strong password and not sharing your login credentials.

7. Data Storage & Retention

Arai66 retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations in Malaysia.

Generally, account records and transaction data are retained for a minimum of seven (7) years after account closure for legal compliance and financial audit purposes. Analytics data and usage logs that do not contain personally identifiable information may be retained for a longer period for system improvement purposes.

When your data is no longer needed and there is no legal obligation to retain it, arai66 will delete or anonymize that data in a secure and irreversible manner.

8. Your Rights

As an arai66 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Your Rights Description How to Claim
Right of Access Request a copy of the personal data we hold about you. Contact arai66 Support
Right to Rectification Correct personal data that is inaccurate or incomplete. Via account settings or support
Right to Erasure Request the deletion of your personal data under certain circumstances. Contact arai66 Support
Right to Object Object to the processing of your data for direct marketing purposes. Unsubscribe via email or support
Right to Restrict Processing Request that we restrict how we process your data. Contact arai66 Support
Right to Data Portability Receive your data in a machine-readable format. Contact arai66 Support

Arai66 will process all data rights requests within 30 business days. In complex cases, this period may be extended with prior notice to you. Please note that these rights may be subject to certain limitations under applicable law, particularly where they relate to our legal compliance obligations.

9. Children's Privacy

The arai66 platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18. If we become aware that we have collected data from a child or underage individual, we will take immediate steps to delete that data and close the relevant account.

If you are a parent or guardian and believe your underage child has registered on arai66, please contact us immediately so we can take the appropriate action.

10. Third-Party Links

The arai66 platform may contain links or references to third-party websites or services, such as payment providers. This Privacy Policy applies solely to the arai66 platform.

Arai66 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any third-party website you visit before providing them with any personal information.

11. Policy Amendments

Arai66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any changes will be published on this page with a new update date.

For material changes that significantly affect your rights, arai66 will send you a notice via your registered email or an in-platform notification at least 14 days before those changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how arai66 handles your personal data, please contact us through the following channels:

  • Email: [email protected]
  • Live Chat: Available on the arai66 platform, 24 hours a day, 7 days a week.
  • Response time: We aim to respond to all privacy inquiries within 2 business days.

Our dedicated team is ready to help you understand your rights and ensure your personal data is handled in the way you expect. Your trust is our priority, and we will always strive to uphold it.

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Your Data Is Secure, Your Experience Is Guaranteed

Now that you understand how arai66 protects your privacy, you can enjoy every game with complete confidence. Register today and experience the difference of a platform that truly puts its members' security first.

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